How it works
From “owed money” to “agency on the case” in three steps
Most people chasing a debt have never hired a collection agency before. Here's exactly what happens, what we ask, and why.
01
Tell us about the debt
The amount, the kind of debt — an unpaid invoice, rent arrears, a CCJ — and roughly where the debtor is. Three short steps, about a minute, and nothing you won't have to hand.
02
We match your case against the panel
Every vetted agency is profiled the same way: fee model (fixed fee, commission or hybrid), minimum debt value, specialisms and coverage. We compare your case against the lot, like for like.
03
The right agency gets in touch
Usually within one working day. They introduce themselves with their credentials, set out their fees and terms up front, and — if you instruct them — take it from there.
What it costs you: nothing. Here's who pays.
You (the creditor)
Being matched and introduced is free, with no obligation. If you instruct the agency, you agree their fees directly with them — set out in writing up front, before anything starts.
The agency
Agencies pay us a fixed fee for each introduction they receive. Every agency pays the same way, listing is free, and payment never affects matching — so there's no incentive for us to push your case anywhere but the best fit.
Questions about the model? The FAQ covers it in detail →
Ready to get your money moving?
Tell us what you're owed — we'll match it against vetted UK agencies on fees, model and specialisms, and the right one gets in touch. Free, no obligation, no cold calls.