Debt collection · Haulage & logistics
Debt collection for hauliers, couriers and logistics firms — matched to your case, free
Haulage runs on brutal cash-flow maths: fuel, drivers and finance paid weekly, freight invoices paid — eventually. Load boards and subcontracted freight add layers of 'pay when paid' pressure that no haulier ever actually agreed to. In a sector where margins are single-digit, a 90-day debtor isn't a customer, they're an unsecured loan.
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Sound familiar?
- Freight bills drifting to 60–90 days while costs go out weekly
- 'Pay when paid' imposed by forwarders you never contracted for
- Quibbles over PODs and delivery windows used to stall whole ledgers
- A broker or forwarder gone quiet owing multiple loads
What good recovery looks like in your sector
Transport debt is document-rich: signed PODs, rate confirmations and booking emails prove the service load by load, which strips a stalling debtor of their material. 'Pay when paid' rarely binds you unless it's in your contract — the forwarder's cash flow is their problem, not a defence to your invoice. Because hauliers typically hold ledgers of repeat invoices rather than single debts, commission-based collection on the whole ledger is usually the efficient shape, and escalating early matters doubly here: transport debtors in trouble tend to fail fast, and unsecured creditors at the back of the queue collect pennies.
Common questions
The forwarder says they'll pay me when the shipper pays them. Do I have to wait?
Only if your contract genuinely says so, which is rare. Your agreement is with the party who booked you; their upstream cash flow is not a defence. A formal demand citing your rate confirmation and POD usually reprices their priorities.
One customer owes across fourteen invoices. Is that handled differently?
Yes — as a ledger, not fourteen separate chases. One instruction covers the lot, statutory compensation of £40–£100 can apply per invoice, and the accumulated total often justifies escalation a single invoice wouldn't.
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